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Frequently Asked Question

For new products of customers, we will communicate with customers very patiently, listen to their opinions and give professional suggestions to meet their needs.

  • Q. How soon can we get a reply after we send you an inquiry?

    In working days, we will reply to you within 2 hours after receiving the inquiry.

  • Q. Are you a direct manufacturer or a trading company?

    Our company integrates industry and trade, self-produced and sold

  • Q. What products can you provide?

    We mainly produce zinc alloy anchor, nylon anchor, casing anchor, car repair anchor, heavy anchor, internal compression anchor, orchid clip anchor, insert anchor, etc.

  • Q. What application fields do your products mainly involve?

    Our products are suitable for building fixed installation fields, such as door and window installation, ceiling installation, shelf fixing, household appliance installation and so on. It is suitable for media such as concrete, stone, gypsum board, wood board, etc., with a wide range of applications.

  • Q. Can you make customized products?

    Yes, we have independent research and development capabilities, equipped with professional technicians, and can develop and produce products according to the drawings or samples provided by customers.

  • Q. Are you producing standard parts?

    We mainly produce non-standard parts and customized parts, but we can also provide related services for standard parts.

  • Q. How does your company guarantee product quality?

    Raw materials: ensure the purchase channels of raw materials, select high-quality raw material suppliers, implement incoming inspection procedures for raw materials, and provide raw material material certification;
    Production process: Each of our production processes will have corresponding inspection procedures, implementing a two-hour inspection process, and a four-hour inspection process;
    Shipment inspection: We have advanced testing equipment in the industry. We will do relevant experiments for the products to be shipped and issue an experiment report.

  • Q. What is the payment method?

    When quoting, we will confirm the transaction method with you, FOB CIF is our main transaction method. Under normal circumstances, we take a 30% deposit and 70% payment by bill of lading.

  • Q. How to deliver goods to customers?

    We usually ship by sea, and in special circumstances, we use air freight. The specific situation depends on customer requirements.

  • Q. Where are your goods mainly exported?

    Our products are mainly exported to more than 30 countries and regions such as Europe, America, Australia, Southeast Asia, and the Middle East.

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